AI CUSTOMER ENGAGEMENT PLATFORM
Personalize interactions with AI that truly knows your customers
Personalize interactions with AI that truly knows your customers
USE CASES
AI Agents That Drive Value at Every Step of the Customer Journey
WHAT MAKES FLAMETREE DIFFERENT
Unlike one-way communication tools — as pushes, emails or SMS — Flametree leverages a two-way conversational approach.
End-to-End Platform
Redefining Customer Communication
with AI Agents Built for
Context, Collaboration, and Conversion
- 1
Deploy AI agents with deep customer context
Full visibility into products used, past interactions, and behavioral history.
- 2
Enable fluid AI–human collaboration
Agents and humans operate in the same data environment, with seamless handoff and co-pilot capabilities that keep conversations intelligent and continuous.
- 3
Segment intelligently and activate AI-powered outbound
Drive real-time, two-way engagement at scale with campaigns that convert.
- 4
Track what matters and optimize relentlessly
Across agents, campaigns, and the full customer journey.
Built to Meet Fintech Standards
Designed by experts in banking automation, Flametree reflects decades of experience building secure, high-load systems for leading financial institutions.
Robust Data Security & Privacy
Deploy fully on-prem or in your private cloud (AWS, Microsoft Azure). No data ever leaves your perimeter.
Seamless Integrations
Easily connect with any back-end systems, corporate infrastructure and public services via APIs and standard protocols.
Regulatory & Audit Readiness
Detailed audit logs and robust access controls — enabling full visibility into every action, response and data exchange.
Controlled Agent Behavior
A flexible instruction system limits agent responses based on the communication stage.
Platform Capabilities
Your AI Ops Foundation
- 01
Complete performance visibility
Monitor performance across AI and human agents in a single view. Spot issues faster, track what’s working and what’s not, and make smarter decisions using LLM-powered analysis. - 02
Advanced Outbound Campaigns
Design and launch coordinated, multi-channel campaigns powered by AI agents. Automate outreach and follow-ups with smart timing and personalization. - 03
Multilingual & Multichannel Communication
Engage users in 150+ languages and across all key channels — voice, chat, email, messengers, SMS, and mobile apps. - 04
Model Agnostic Architecture
Choose the best LLM for your needs — open, proprietary, cloud, or self-hosted. Use GPT, LLaMA, Mixtral, Qwen, and more. - 05
Human in the loop
AI handles routine tasks, while humans stay in control when it matters most. Built-in co-pilot mode helps operators respond faster with AI-suggested actions and maintain compliance and trust.
Customers
Trusted voices,
proven value
Sharmax
Before deploying the AI agent, we were driving paid traffic without fully capturing its value. Today, every inbound lead is answered instantly, 24×7, which allowed us to reduce customer acquisition cost by 1.5×, without the need to expand the sales team.
Alex AndrosenkoCMO, Sharmax MexicoNOVACARD
At NOVACARD, AI isn’t just technology – it’s the strategy that orchestrates empathy and elevates customer connection through context-driven insights. While our bots drive precision and efficiency, our teams focus on creating deeper, more meaningful relationships.
Pamela Pérez FigueroaHead of Customer ExperienceMonetech Servicios
Flametree turned everyday customer questions into moments of connection. Whether it’s through our website chatbot, mobile app, or WhatsApp, our virtual assistant is always ready with fast, accurate answers — no more long wait times or inconsistent responses. By using Flametree, we’ve been able to provide high-quality service with a small team, and as our customer base grows, we can scale our Customer Care team efficiently.
Ana Paula Cacho RojasHead of Customer CareYoola
With Flametree, we launched an AI Agent that supports dozens of creators daily — instantly handling inquiries, routing requests, and reducing our team’s workload. The fast integration and deep customization made it a game-changer for our support and sales operations.
Yury SmagrinskyCEO, YoolaUPPERSETUP
Flametree helped us take a real step toward making AI the core of our business. We didn’t just plug in some AI — we rethought how we connect with potential clients from the very first interaction. The result: faster lead response, better conversion and a scalable way to grow.
Vitaliy ChiryassovFounder & CEO, UPPERSETUPBizMission
With Flametree Telegram became more than just chat. We wanted every BizMission member to feel heard and supported — and Flametree made it simple. Now our members get quick, relevant support right where they are — so we can focus on building stronger relationships and helping our community grow.
Stanislav NatapovFounder, BizMissionMaksim Kuznetsov — content creator and influencer
It was important to me that the AI agent spoke my language — understood my principles and knew my content. With Flametree, we made that happen: my subscribers interact with the AI as if they’re talking to a real person — someone they trust and are genuinely grateful to. I now have a new channel to connect with my audience: I can offer relevant products, understand their needs more deeply, and get more value from our interactions. Just one post inviting people to chat with the AI brings in 300–400 meaningful and helpful conversations — all from people who are actively looking for guidance. It’s a powerful tool that works.
Maxim KuznetsovAuthor of a Health Video Blog
THE FUTURE RUNS
ON CONVERSATIONS
Start cutting costs, boosting conversions,
and growing revenue — Flametree delivers
from day one.
Questions
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is ready to answer any question about Flametree in real time.
